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Mail Services Coordinator
Melbourne, Australia
- Be a part of the Onsite team at Bupa’s Exhibition Street offices
- Permanent, full-time
- Roster 7.30am - 3.30pm, Monday-Friday
- Collaborative supportive Property Workplace team
At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human. We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers.
As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before. Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.
The purpose of the role is:
As a Mail Services Coordinator, you'll be responsible for the accurate and timely management of inbound and outbound mail, courier services and internal distribution processes, while partnering with stakeholders across the business to deliver exceptional service. Working as part of a collaborative team, you'll help ensure the smooth day-to-day operation of the Mail Centre, maintaining strong service standards, compliance requirements and effective relationships across the organisation.
This Onsite permanent role is based at Bupa’s Melbourne CBD offices on Exhibition Street, with a set roster of 7.30am - 3.30pm Monday to Friday.
Why you’ll love it?
We support our people to be the healthiest and happiest versions of themselves. From providing initiatives that develop careers to looking after our people’s health, wellbeing and futures. Through the Viva Healthier and Happier program, we’re providing health benefits for everyone who works at Bupa, no matter their role.
What you’ll need to make it happen
- Previous experience in mail services, logistics, administration, workplace services or a similar operational support environment.
- Strong organisational skills with the ability to manage competing priorities and meet deadlines in a fast-paced environment.
- Exceptional attention to detail and accuracy when handling mail, courier consignments and data entry activities.
- A customer-focused mindset with the ability to build positive relationships across all levels of the business.
- Demonstrated ability to work independently while contributing to a supportive and collaborative team environment.
- Confidence using Microsoft Office applications and technology-based tracking or workflow systems.
- Strong problem-solving skills, initiative and a commitment to identifying more efficient ways of working.
- A reliable, professional approach with a focus on service quality, compliance and operational excellence.
At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.
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